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Consumer Help Center

Resources to help consumers navigate their HealthSherpa account, Marketplace application, plan enrollment, and more. Step-by-step guides and answers to make managing your coverage easy.

What is HealthSherpa?
Am I eligible for a Marketplace plan if my employer offers insurance?
Who can buy coverage through the Marketplace?
Who should I include in my application?
Who is considered part of my household?
Do I qualify for Marketplace insurance if I'm not a citizen or do not have a legal status?
Do you offer standalone dental plans?
What is the difference between an ICHRA and a QSEHRA?
What happens if I get a QSEHRA letter from my employer?
What happens if I accept an Individual Coverage HRA (ICHRA) offer?
ICHRA vs. QSEHRA: Understanding Employer Reimbursements and Marketplace Savings
What income should I include on my application for financial help?
Can I get subsidies if I’m married filing separately, or head of household?
Do I still qualify for savings on Marketplace coverage if I’m offered an Individual Coverage HRA (ICHRA)?
What is a subsidy?
Understanding Health Insurance Network Types (HMO, PPO, EPO, and POS)
How do I estimate my household income?
When is Open Enrollment and can I enroll right now?

How do I submit documents on HealthSherpa?
How do I report changes to my income, household, or address?
How do I update my password?