HealthSherpa

Health insurance plans include several cost-sharing terms that describe how you and your insurance company split the cost of your medical care. This includes deductible, copay, coinsurance, and out-of-pocket maximum,…

Understanding Health Insurance Costs: Deductibles, Copays, Coinsurance, and Out-of-Pocket Maximums

Learn how Marketplace health plan categories work. See how Bronze, Silver, Gold, and Platinum plans differ in cost-sharing, deductibles, and out-of-pocket expenses, and how extra savings may apply to Silver…

Understanding Marketplace Health Plan Categories (Bronze, Silver, Gold, and Platinum)

What is Medicare?

Learn what COBRA coverage is, how long it lasts, how much it costs, and how it compares to Marketplace plans so you can choose the option that fits best.

What is COBRA?

Learn how an ICHRA works, including how employer reimbursements apply to Marketplace plans, what happens if you accept or decline the offer, and how affordability rules affect your eligibility for…

What happens if I accept an Individual Coverage HRA (ICHRA) offer?

If you disagree with a decision the Marketplace made on your application, such as your eligibility for coverage, subsidies, Medicaid/CHIP, or cost-sharing reductions, you have the right to file an…

How do I appeal a Marketplace decision?

If you no longer want to keep your HealthSherpa account, you can request that it be deleted. Once deleted, you will lose access to your dashboard, application history, uploaded documents,…

How do I delete my HealthSherpa account?

External government and nonprofit resources that provide national assistance for individuals and families needing help with food and household expenses. Includes verified links to trusted public programs outside of HealthSherpa.

Emergency Resources

Details how the expiration of ARPA’s enhanced Marketplace premium tax credits after 2025 will affect 2026 coverage, including what changes, what stays the same, and how consumers can prepare.

ARPA Marketplace Savings: What Still Applies for Plan Year 2026

Guidance for recovering access to your HealthSherpa account if you forgot which email you used, including troubleshooting steps and how to contact support for identity verification and account recovery.

I forgot the email I used – how can I log in?

Steps for creating a HealthSherpa account after submitting an application, including how to set your password and access your dashboard to view, track, and manage your Marketplace enrollment.

How do I create a HealthSherpa account?

Zachary Ortiz

Sammi Lane

Support & Resources

Find answers and get help from Intercom Support and Community Experts

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