HealthSherpa

If you’ve forgotten your HealthSherpa password or need to create one for the first time, you can reset it easily.

How do I reset my password?

If you don’t send the documents the Marketplace requested (like proof of income, citizenship, or loss of coverage) by the deadline, your coverage or savings may end. But you still…

What are my options if I missed the deadline to submit my documents?

If you disagree with a decision the Marketplace made on your application, such as your eligibility for coverage, subsidies, Medicaid/CHIP, or cost-sharing reductions, you have the right to file an…

How do I appeal a Marketplace decision?

Form 8962 is an IRS tax form called the Premium Tax Credit (PTC) form. If you had Marketplace coverage and received premium tax credits (APTC) during the year, you must…

What is Form 8962?

The 1095-A form is a tax form you receive if you had Marketplace coverage during the year. It lists the months you had coverage and the amount of any premium…

What is a 1095-A form and how do I get it?

Sometimes the Marketplace will ask for proof, like a document showing you lost coverage or proof of citizenship/immigration status. These documents must be submitted and approved before your application is…

How do I submit documents on HealthSherpa?

You can request to cancel your Marketplace plan at any time, and the end date is usually the last day of the month you choose.

How do I cancel my plan?

Zachary Ortiz

Post Enrollment

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