You can import existing clients by selecting "Import" on the right, downloading the CSV template, and filling out the required fields. You can also click “Export” to pull a list of your clients and their details.  

Click the client's name to view their details. There is also a follow-ups section which lists which steps they need to take in order to effectuate their plan, such as premium payment or document uploads

You can also submit Changes in Circumstance, and view Eligibility Notices from this page. 

Note: For more details on making payments, or uploading documents, click here: Document Uploads, Making a Payment