By Ricky and 6 others7 authors16 articles
Email notifications for follow-up document changes
"At-risk Clients" reminder email
Data Matching Issues (DMIs)
Uploading Follow-up Documents
Follow-up document reminders for clients
Where can I find my client’s eligibility letter?
My client submitted an application and received a confirmation email. However, the client does not appear on my agent dashboard. Why did this happen and am I the Agent of Record?
After enrollment, a blue "Access in hc.gov" button is displayed on my client's page. What is that for?
FFM username and password
I searched for a client’s application on HealthCare.gov and nothing came up. Where is the application?
What do these statuses mean on HealthCare.gov - Pending, Initial Enrollment, Active, Cancelled
How can I import information into my HealthSherpa account?
Primary Care Provider (PCP) Selection
How to Resolve Data Matching Issues (DMIs): Quick Guide
Why is there no ‘Pay Now’ button in my client’s profile?
Reporting a Life Change