I recently tried calling Healthcare.gov but the Marketplace representative said that I am not an authorized user. I thought I was the Agent of Record. What happened?
My client's application appears on my agent dashboard. However, when I call the insurance company, they do not have an agent listed on the application. Why did this happen?
AOR at-risk Clients Export and Tab
Who is the Broker of Record?
What should I do if I suspect fraud?
EDE Permission Revoked Export and Tab
What should I do if I suspect another agent has claimed my client?
CMS System Changes & InvalidAction error
The Consumer’s experience when using a Resume Link