HealthSherpa offers partner carriers the opportunity to integrate payment data on the HealthSherpa platform. Carriers who provide this extra level of information are called “Premier Partners.”
Premier Partner carriers provide HealthSherpa with automated daily policy and payment statuses year-round so we can provide the same payment information you're used to accessing on their payment portals.
If your client has a policy with a Premier Partner, you will be able to provide additional services right in your HealthSherpa for Agents account.
How will agents know which carriers are Premier Partners?
Premier Partner members are identified in the Agent Dashboard and other pages with a small gray badge like the one below:
Premier Partner list:
AmeriHealth Caritas
Avera Health Plans
CareSource
CHRISTUS Health Plan
Common Ground Healthcare Cooperative
Health First Health Plans
Highmark
Regence BlueCross BlueShield
Sanford Health Plan
and more!
Features
This feed powers several features to help make you more efficient and keep your clients' coverage intact. Clients who have plans from Premier Partners will display more up-to-date information because payment status will be shown in real-time and include status badges calling attention to those who have upcoming or past-due payments.
Updated statuses in the dashboard
In the example above, Aqua Health is a Premier Partner carrier and Sunshine is not. So Sunshine still has the need to refresh statuses manually, but Aqua doesn't.
Additional information on the Client Details Page
Premier Partners also show this payment detail card on the Client Details page.
