The error page and red banner occur due to a technical issue at HealthSherpa and/or To help us identify the issue, please reach out to with the applicant’s first and last name and any details that may help us resolve the issue.

Important action: If an application has not been able to process for longer than 24 hours, or you are approaching a deadline, archive the application by clicking the archive button (trash can icon) and go directly to or call the Marketplace at 1-800-318-2596 to complete the enrollment.

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