There are several notices the Marketplace sends to your client related to their subsidy application. HealthSherpa automatically stores these for you and allows you to easily view these notices directly from your consumers' Clients details page.
Note: you will need to have EDE enabled in order to access a Clients Details page.
From the consumer's Clients Details page, scroll to the Marketplace notices section. Here, you can download any document you wish to view by selecting 'Notice' next to the desired document.
Types of Marketplace notices that populate
Eligibility Determination Results notice
This shows the official subsidy result, and the official eligibility determination.
Follow-ups notices
Follow-up notices can include:
Followups Required to Enroll
Followup Documentation Insufficient
Followup Resolved
Followup Deadline Passed
Followup Escalated
When a Follow-up document changes status (e.g. insufficient documentation, completed), a Marketplace notice will generate containing details related to the status change.
1095 notices
IRS 1095 A Initial Form
IRS 1095 A Corrected Form
IRS 1095 A Voided Form
And more
Consumer Confirmation Message
Marketplace Open Enrollment Reminder
Message from Marketplace Eligibility Support
Data Sources Down
Inbound Account Transfer
Outbound Response Account Transfer
Failure to Reconcile Taxes
Failure to Reconcile Taxes Final Notice
Periodic Data Matching Initial Notification
Periodic Data Matching Final Notification
Frequently asked questions
Where does HealthSherpa get these notices?
HealthSherpa gets these notices from CMS via EDE integration.
How are these notices organized?
The notices for your client will appear from newest to oldest.
Will these notices include emails my client receives from the Marketplace?
No, emails are separate from notices.