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Reviewing Document Statuses on
Reviewing Document Statuses on
Carmen Lockhart avatar
Written by Carmen Lockhart
Updated over a week ago

Use the “Access Marketplace” button to access

Choose the option on the right to search using & select the client's state. 

Log into using your FFM username and password.

Please note: This is the same username and password you use to log into If you need to edit this information, you can do so in your settings

Click 'Search for Application'. 

Type in your clients name, date of birth, coverage year, and state. Click 'Search'. 

When you find the client's application, click 'Update' to enter.

Go to 'Application Details' on the left. On this page you can find a list of required documents, and a green 'Upload Documents' button for each.

Below is a full list of the different document statuses you can find on this page:

1. Documents have not been uploaded yet or received by 

2. Documents have been successfully uploaded, but not yet approved by

3. Document has been uploaded and approved by (includes date)

Please note: the Marketplace also adds links to the Notices that have been sent to the client. If more sufficient documentation is needed, the Marketplace will send a notice and it will show here. 

4. Documents are no longer required

5. Documents were not received by the deadline

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