Carrier User Roles
Learn key differences between the new carrier roles
Sam Vitale avatar
Written by Sam Vitale
Updated over a week ago

As part of our commitment to security and flexibility, HealthSherpa is introducing roles and permissions for your whitelabel shopping site.

These roles ensure you’re able to meet the varied needs of your organization without compromising data or functionality.

Types of users

Whitelabel admin user

Like a super-user, this role allows access to everything in the whitelabel dashboard including branding, performance, and agent and application information.

Support user

Users in a support role have access to the agent dashboard, are able to see and modify agent and application information, and manage SEP documentation.

Insights user

For those focused solely on performance, this role provides data-only access with a view of metrics, applications, and Marketplace Pulse.

Did this answer your question?