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How do I update my email address or phone number on my HealthSherpa account?

Steps for updating your email or phone number in your HealthSherpa account to ensure you receive important notices about your application, documents, and coverage.

Sammi Lane avatar
Written by Sammi Lane
Updated this week

If your contact information has changed, update it so you don’t miss important notices about your application, documents, or coverage.

How to update your email or phone number

  1. Log in to your HealthSherpa account.

  2. Go to Account Settings or Profile from your dashboard.

  3. Update your email address and/or phone number.

  4. Save your changes.

If you no longer have access to your old email

If you can’t log in because you no longer have access to the email on file, contact our Consumer Support team. We’ll verify your identity and securely update your account information.

Need help?

Our Consumer Advocate team is available Monday–Friday, 6am–4pm PT at 855-772-2663.

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