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How do I reset my password?

If you’ve forgotten your HealthSherpa password or need to create one for the first time, you can reset it easily.

Zachary Ortiz avatar
Written by Zachary Ortiz
Updated yesterday

Steps to reset your password

  1. Go to the HealthSherpa login page at https://www.healthsherpa.com/sessions/new

  2. Click Forgot password?

  3. Enter the email address you used to create your account (this will be the email address used on your insurance application).

  4. Check your email inbox for a reset link (this may take a few minutes) and will come from no_reply@healthsherpa.com

  5. Click the link and create your new password.

First-time login

If this is your first time logging in, you’ll also use the “reset” link to set up your password. After that, you can log in normally with your email and new password.

If you don’t see the email

  • Check your spam or junk folder.

  • Make sure you entered the same email tied to your HealthSherpa account.

  • If you still don’t get the email, try again or contact our Support team.

Need help?

Our Consumer Support team can help you reset your account if you get stuck. We’re available at 855-772-2663, Monday–Friday, 6am–4pm PT.

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